Mold Damage in your London Home

5/17/2022 (Permalink)

The mold in this home was caused from a roof leak.

Why SERVPRO® of Pulaski and Laurel Counties? 

Mold Cleanup

When a customer walks into their home and begins to smell mold, or see black spots, or starts to get sick from their home: they dread the M word. 

In our area, we tend to have mold damage that starts the most prevalentily in the summer months. The humidity has started, so mold is bound to be right around any corner. 

The problem with mold is that it creates an ugly scene on your bedroom wall, or favorite piece of furniture. Your friends at SERVPRO® of Pulaski and Laurel Counties are here to help with the following:

• Black Mold Cleanup
• Mold Inspections
• Basement Mold Cleanup 
• Bathroom Mold Cleanup
• Attic Mold Remediation
• Black Mold Damage Repairs

Whenever we deal with mold, our procedures change based on the variety of structure. Once a fungus develops, it grows structures called hyphae in all directions. These structures then release the seed-like spores that can travel around your home until they find other wet, organic materials to grow on.

We want to make sure you hope is safe from current and future mold growth. Call our offices today to see how our team of certified specialists can help your home. The sooner you get mold growth halted, the better.

Community Involvement

2/26/2022 (Permalink)

Marketing Representative Candace Collett at a Lunch and Learn with the State Farm team from the Katee Loftis State Farm Agent's office.

Lunch and Learns with our London Clients

Why SERVPRO® of Pulaski and Laurel Counties? 

We are involved with our clients. Our marketing representatives love to sit down and tell our clients about what we do. There are several facets to what we can do in London and surrounding communities. Being able to sit down and educate insurance agents helps them help their customers, and in turn, our customers. We love being in this community because we can reach far and wide when an emergency strikes our neighbors. We have resources available nationwide, but we are also local. Insurance agents are there to help, and so are we. 

We are always thankful to our clients for letting us teach you more about SERVPRO® of Pulaski and Laurel Counties. A big thank you to Katee Loftis and her State Farm team!

Is that Mold you smell in your London home?

11/13/2021 (Permalink)

Mold damage can create a musty smell.

What's that smell?

There are many different factors that can cause mold growth in your home or business. If you smell what you think is mold, do not attempt to clean it yourself. Please call our offices so we can help you detect if you have mold damages. Mold can create dangerous situations in your London home if you clean it with an improper solution. Cleaning it can also cause spreading which can possibly irritate your health. We offer mold testing which can be a way to see if you have mold, and if you do, how we can help remediate it in your London home. A few ways to know if you should check below are present below: 

1. Strong musty odors may indicate mold is present. 
2. Any evidence of past moisture issues. 
3. Excessive humidity, especially during the summer months.

Call our offices at 606-877-2160 to see how SERVPRO® of Pulaski and Laurel Counties can help investigate your possible mold damages. 

Do you think you might have mold damage in your London home?

11/8/2021 (Permalink)

Do you suspect you have mold damage?

London Mold Damage, We are Here to Help! 

When you suspect mold in your London home, the best action is no action. Well, no action in by yourself. The most helpful thing to do is to not disturb it and call a professional. Mold is not to be messed with, and when it is disturbed the mold spores can be released into your home and create further damages and health scares. 

What To Do:

1. Turn off your HVAC system and ceiling fans
2. Contact a local professional, SERVPRO® of Pulaski and Laurel Counties
3. Stay out of impacted areas

What Not to Do:

1. Do not let anyone near the impacted area, or touch it. 
2. Do not try to clean with bleach or other cleaning materials.
3. Do not try to attempt to dry or heat the area to get rid of it.
4. Don’t blow air across any surfaces with visible or suspected mold growth.

Call SERVPRO® of Pulaski and Laurel Counties and let us handle your suspected mold damages. 

London Water Damage Response Time

11/5/2021 (Permalink)

Call us today on how our 1 - 4 - 8 rule can help your London home during an emergency water damage.

How do we respond?

We are local so we will respond to your water damage in our 1-4-8 timeline. 

Water damage only takes minutes to possibly cause huge damages in your London home. The most important part of water damage is time. The sooner you start the cleanup process the better it is for your London home.

1- Within an hour, our office will contact you to arrange services

4- Within four hours, we will be on-site to start clean-up.

8- Within eight hours, we will have a scope completed to give to your agent or adjuster.

We want you to have the right care when it comes to your London home. The best way to do that is by calling your local SERVPRO® of Pulaski and Laurel Counties to help.  

Why SERVPRO? Cleaning your London Business

11/1/2021 (Permalink)

Call our offices today about how we can clean your London business.

COVID-19 

In these uncertain times, there are a variety of ways that your London business could be impacted by the virus. In these times, it is hard to know who to trust to come into your business at all, much less who to trust to clean it. 

SERVPRO® of Pulaski and Laurel Counties has been cleaning and taking care of biological hazards like viruses, bacteria, and mold. We perform remediation on homes and businesses impacted by mold, sewage, and hoarding situations on a weekly basis.

Our cleanup practices involve our team wearing Personal Protective Equipment or (PPE) so we keep our team safe and yours. We can clean up what you need when it comes to surfaces or high-touch areas. 

You can personalize your cleaning needs in your London business. Call us today for more information on how we can help.

Louisiana Storm Disaster-- We are Here to Help

10/3/2021 (Permalink)

Our team in Louisiana!

Storm Damage Disasters in Louisiana

Our local community means the world to us. We love being a company that our community trusts and relies on when they need a helping hand. But, when other communities reach out for help, our team is ready to go. Take a look at some of the work our team faced during the recent hurricane work in Louisana in the past couple of months. Our team wants to share our thanks and appreciation for our Disaster Recovery Large Loss Professionals that have had their boots down in Louisiana for the past few weeks.

Thank you to our storm team for their passion and determination to help these communities affected by natural disasters. This is by no means easy work and their undertaking of these large loss projects shows their true character and dedication to serve communities in need while sacrificing time spent away from their families.

We're Local!

10/2/2021 (Permalink)

Our marketing representative had a great time at the World Chicken Festival in London, Kentucky.

Why SERVPRO® of Pulaski and Laurel Counties? 

We are local! When you call for emergency services you want someone that can be there right when you need them. In your London home, when water damage occurs, we follow a 1-4-8 rule. We will be in contact within an hour, in 4 hours we will be on-site, and within 8 business hours, we will have a scope of the site. 

We can do all of this because we are in your neighborhood. We not only serve our local community, but we participate too. You can know that we live and work in the area. 

Our marketing representative recently took her children to the local World Chicken Festival. We had a great time meeting with other community members and supporting such a wonderful event. Trust your local team today to clean up your fire and water damage. 

Matterport Services

5/20/2021 (Permalink)

Matterport imaging system is a reliable resource for creating a schematic and high-tech system.

Have you ever heard of the digital imaging system called, Matterport? 

A digital imaging system that can take 360 photos. This new technology is used in real estate, commercial buildings, insurance, and other areas. There are a variety of instances where a Matterport could be beneficial to insurance agents, customers, and commercial owners or/ property managers. 

With these technologies, you can create Emergency Readiness Profiles (ERP's) for your business. ERPs are a resource we offer that creates a profile of all of a building's contacts and emergency information. These ERPs will create profiles that keep pertinent information, imaging, and contacts when an emergency occurs in your business.

Other factors to consider when it comes to Matterports are below: 

• highest documentation accuracy
• time savings
• preloss value

If your home or business needs our Matterport service, contact our office today for more information. 

Highly Trained Team

2/26/2021 (Permalink)

Not only are our technicians highly trained and certified, but so is our marketing team. Our team that interacts with the community, meets with your agents, and goes above and beyond for their customers. 

They go out on job sites, they do technician duties on days when extra help is needed, and a million other tasks that help get your home back to "Like it never even happened." 

The whole team is highly trained and works together to make sure your water, fire, mold, or other damages are taken care of in the most efficient and quality way possible. 

Trust our team at SERVPRO of Pulaski and Laurel Counties to be here to help when you need it most. We are here day or night and 365 days of the year. We know that water and fire damages do not take a break, and neither do we.

Marketing Team Excellence

11/13/2020 (Permalink)

Call any of our marketing team today to help you with your water, fire, mold, and other emergency damage needs.

When you have an emergency, you want a team who can help you. Our marketing team has achieved a high level of excellence this year. We want to take this time to recognize them.

A big congratulations is in order for our marketing team! They won Marketing MVP for our entire SERVPRO trainership.

We are so proud of how hard they have worked during this uncertain year! Congratulations to each member of the team for the fantastic results. 2020 has been anything but easy-- our team has worked their tails off to succeed and help others!

When an emergency damage hits, you want a team that is efficient and professional. Our team in each office knows how to help you. They are knowledgeable, trained, and officially, some of the best in the business.

A higher level of clean

11/10/2020 (Permalink)

Let us help your business be #SERVPROCleaned.

It's true, especially now--

Customers expect a higher level of clean from businesses.

Beyond the standard cleaning protocols we know your business is implementing, take an additional step to make sure all your locations have received a higher cleaning standard with Certified: SERVPRO Cleaned.

We have a variety of services that we can utilize to make your business clean. Below are a list of services that we offer to keep everything clean: 

• Air Ducts & HVAC
• Biohazard
• Carpet & Upholstery
• Ceiling, Floors & Walls
• Certified SERVPRO Cleaned
• Drapes & Blinds
• Odor Removal
• Sewage & Toilet Overflow
• Trauma & Crime Scene
• Vandalism & Graffiti
• Building Services
• Commercial Cleaning Services

The world has changed what it means to be clean, so let customers and employees know that SERVPRO® of Pulaski and Laurel Counties, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

Visit our website, for more information on our program. We want you to make the best decision for your home or business. 

https://www.SERVPROpulaskilaurelcounties.com/certified-SERVPRO-cleaned

Serving our Community for over 15 years

11/7/2020 (Permalink)

SERVPRO franchises have been around a long time, and SERVPRO® of Pulaski and Laurel Counties has been around for over 15 years. 

Tony and Julie Roberts began this business together in a small London shop in downtown London. Now they own a large system in the industrial park of London. They have come a long way together and continue to build the Here to Help® brand daily. 

Their team has grown to several other counties and even states, but they continue to remember that small London office where it all began. 

During this time of the year, we are all thankful for what we have during these trying times. We are beyond thankful for our Here to Help green team, and all that we have done to help our customers and clients this year. 

We hope 2021 brings even more success and help to the community for water, fire, mold, and other cleaning services. We are always here to help! 

Mold Testing: What's that?

11/2/2020 (Permalink)

Mold testing for your home or business!

Once you discover mold in your home, the next step is to call SERVPRO® of Pulaski and Laurel Counties for mold testing. Our office is licensed to perform mold inspections and has developed a protocol.

We perform a visual inspection that includes photo documentation of all mold growth. If the visual inspection uncovers mold growth, no further testing is needed. If mold is present, it will need removal and remediation. Air and surface samples are taken from every room in the house or apartment along with a laboratory report to explain the findings, only if needed.

After the results come in--

One of our inspectors sits down with each customer to explain not just the results, but every step we took during the inspection.

Also, we provide an estimate of what steps we take to treat and remove the mold along with how much each task costs. We want to provide the best possible solution for your home or business.

Call our office today to schedule your mold testing!

We can help with Mold Damage

10/16/2020 (Permalink)

Mold problems? Let us help!

The most common reasons for mold growth are humidity, water leaks, and condensation.  Condensation generally occurs in the atmosphere when warm air rises, cools, and loses its capacity to hold vapor. As a result, excess water vapor condenses to form cloud droplets. Those droplets can create a mold issue.

When you suspect you have mold damage, it is best to call a professional. Mold damage can create a lot of issues down the road if not taken care of right away.

Mold is known for hiding and usually grows behind the walls and out of sight. Mold likes these spaces because they hold large amounts of humid moist air. To find mold, most of the time you will need to have a professional preform an invasive inspection.

Hire a professional--

You want a professional who knows what to look for and why. When mold is present there are certain measures you have to take to make sure it is properly removed.

Call our offices today!

If you suspect you may have a mold problem call the professionals at SERVPRO® of Pulaski and Laurel Counties today. We offer mold testing so we can help you in the most efficient and effective way possible. 

Certified: SERVPRO Cleaned

10/5/2020 (Permalink)

For details or quote, visit our website. #SERVPROcleaned

The world has changed what it means to be clean, so let customers and employees know that SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

When you call someone to do a disinfectant clean, you want to know that when they are done, it's clean!

We have done several cleanings in our local area, and not only homes and businesses. 

Recently, we took part in local golf scrambles and cleaned all the carts before the golf scramble started. The patrons loved that we made sure that they could have a fun day, free of worry, because they knew it was Certified: SERVPRO Cleaned. 

For details or quote, visit: https://bit.ly/3iOIsnn
#SERVPROcleaned

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Call us today at 606-877-2160.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Pulaski and Laurel Counties today at  606-877-2160 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Set Goals, Get Rewards --SERVPRO Way

3/6/2020 (Permalink)

Why choose SERVPRO? We set goals, and we reward our team members when they hit those goals.

At SERVPRO, we try to let our employees know we appreciate them daily. Last year, we created an initiative to reward our employees for going above and beyond in their daily work. As a service company, we pride ourselves on being the best for our customers. We believe the method to get out the door by 8:30 lets us get to our customers as soon as we can every day.

Our technicians are loaded for the day and out the door by 8:30 --if they keep this up for a month with no one going over they get a straight cash bonus. Our employees this month hit their goal for the second time.

We set goals, and we reward our team members when they hit those goals. The green team is on a roll. Go team! 

Frozen Pipes: How to Protect Your Home

1/17/2020 (Permalink)

Call your local SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

It's that time of the year when the temperature drops and creates frozen pipes in your home. The water that is left in the pipes expands when the temperature reaches above freezing and can bust the pipes in your home. Before frozen pipes occur --there are ways to protect your home. 

Check out these tips to keep your home free from water damage this winter season: 

1. Keep the heat on (use precaution when using space heaters, but they help to prevent pipes from freezing)

2.Apply heating tape

3. Add extra insulation to your pipes

4. Keep your cabinets open with pipes exposed underneath

5. Allow the faucet to drip, because running water relieves pressure in the system. 

SERVPRO® of Pulaski and Laurel Counties is here to help with your water damage --if your home is impacted by frozen pipes. London, Somerset, Corbin, and surrounding areas --call your local SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

It's that Holly Jolly Time of year Again

11/21/2019 (Permalink)

SERVPRO® of Pulaski and Laurel Counties is here to help with all your cleaning, and tree cleaning, needs for your home. Our number is 606-877-2160.

The Holiday Season is here! 

It's time to get your Christmas trees out of storage and back into your living room. Most people use artificial tree during the holiday season. When something has been put away in storage for most of the year --it can collect dust, mold, or other particles you do not want in the house with your family. 

Here are a few cleaning tips to use this season to make your tree troubles "Like it never even happened:" 

Dust

One of the foremost necessities in cleaning an artificial Christmas tree is to remove any dust clinging to its branches and needles. Using a static cling cloth, gently wipe it along the branches. 

Shake with Salt

If your tree needs something a bit more intensive, use some salt from your kitchen. This is a method that is effective for small trees or larger trees that come apart into smaller pieces. Add small trees or tree pieces to a large bag with a handful or two of Kosher salt, then vigorously shake. The salt will act as an abrasive cleaner, scrubbing away any dirt from branches. 

A Wash Down

For heavy cleaning, a light dusting won't be enough. At the start of decorating season, carefully wipe each branch down with a gentle, wet sponge. This will pick up the dust and dirt that settled between the needles while the tree was in storage. 

Deodorization

After your tree is clean, you'll still need to deodorize it from time to time. You can hide a scented air freshener intended in the branches of your tree to give it a seasonal scent. It's also a good idea to spritz the branches with an air freshener to keep the basement or storage scent away.

Professional Services

If you are too busy this holiday season to clean your tree, call a professional. SERVPRO® of Pulaski and Laurel Counties is here to help with all your cleaning, and even tree cleaning, needs for your home. 

Veteran's Initiative with SERVPRO® of Pulaski and Laurel Counties

11/12/2019 (Permalink)

We love being part of a team that puts our Veteran's first.

“Honor to the soldier and sailor everywhere, who bravely bears his country's cause. Honor, also, to the citizen who cares for his brother in the field and serves, as he best can, the same cause.”
? Abraham Lincoln

SERVPRO® of Pulaski and Laurel Counties cares about our veterans. We do several events a year to honor local veterans. Our corporate offices who were bought by Blackstone in 2019 started a Blackstone Veterans Initiative. They made the following statement for our individual franchises: 

"SERVPRO is proud to announce our commitment to our service men and women!  We recognize that several of the jobs performed in the franchise are aligned with the duties carried out by our military veterans.  SERVPRO has committed to assist our franchises with more resources to aid them in finding, interviewing and hiring veterans to become part of your franchise team."

We are so excited to be a part of a team that honors and recognizes our service men and women. At our local franchise, we have already began taking strides to honor those, past and present, in uniform.  Keep an eye out on our Facebook page on Veteran's Day to see the Veteran's that already work for us. 

Veteran's Day Appreciation

11/9/2019 (Permalink)

Enter SERVPRO® of Pulaski and Laurel Counties Veteran's Day contest on our Facebook page.

We love to honor our first responders and veterans. This Veteran's Day we are giving away a turkey to veteran's. 

SERVPRO® of Pulaski and Laurel Counties continues every day to honor our veteran's in the area. 

Every year we use a local contest to support our veterans. On our Facebook page we have created a contest for our followers to particulate in for the special people in their lives. 

All they have to do is tag a veteran they love on our Facebook post and share the post. One veteran will be chosen on Veteran's Day. 

On this day and everyday, SERVPRO® of Pulaski and Laurel Counties salutes those heroes who stood in the greatest times of need and continue to stand strong in the face of disaster. These heroes are the first responders and veterans who keep our communities safe in trying times. 

Give back and make a difference in your community this year.  

Heavy Foot Traffic this Holiday Season

11/4/2019 (Permalink)

Don't forget to call your carpet cleaning specialists, SERVPRO® of Pulaski and Laurel Counties.

During the holiday season your carpet will receive more foot traffic than normal. When this happens, it's hard to be happy with what you see once your guests have left for the night. 

When your family and friends are going in and out of your home these next few months, keep SERVPRO® of Pulaski and Laurel Counties in mind. 

You may not realize that we not only clean up water and fire damage, but we clean carpets, upholstery, and HVAC. Our trained hero technicians know all the right techniques to clean up any stains and spots on your home furniture.

Do not throw out your stained couch or get frustrated trying to clean your carpets on your own. Call us today. We are local in your area and we can clean it before your the next round of holiday guests pulls into your driveway. 

Why SERVPRO® of Pulaski and Laurel Counties- We're Local!

10/28/2019 (Permalink)

Trust the vendor who is local to be there for you during a water or fire damage.

Why choose SERVPRO® of Pulaski and Laurel Counties as your restoration vendor? 

We are local!

When you have a water damage at 3 in the morning the vendor you can count on it SERVPRO® of Pulaski and Laurel Counties. We are here for your 24/7 and 365 days a year. It will not take days or weeks for us to get to you. We have a promise to our customers. 

You want a real person to speak to when you are going through an emergency that is a part of your community. Our employees not only work, but live in your surrounding areas. 

It is like working with a member of the family instead of a stranger in your home. 

Trust the vendor who is local to be there for you during a water or fire damage. 

SERVPRO® of Pulaski and Laurel Counties provides Problem Resolution Assistance.

10/11/2019 (Permalink)

We are here to help 24/7 and 365 days a year for your fire and water damages.

Another one of the reason that SERVPRO® of Pulaski and Laurel Counties is the right restoration vendor choice is Problem Resolution Assistance.

Incidents Occur During Emergencies!

They’re part of loss management. The key to problem resolution is to react quickly and solve the problem. We provides highly trained customer service representatives that
understand your needs. Problems do happen, but
we help solve the issues as quickly as they arise. We’ll work toward a solution.

We have effective vendor training, file documentation audits, field supervision, and corporate supervision. 

Residents of London, Somerset, Middlesboro, Corbin and more: trust us to be the primary restoration company to come to your needs for fire, smoke, and water restoration. We are here to help 24/7 and 365 days a year.

Ice Dams Turn Into Water Damage

1/21/2019 (Permalink)

These pretty icicles turn into pretty ugly water damage!

During the winter time, there a variety of winter weather conditions that can alter your home or business. One type of damaging winter weather types is an ice dam. 

Ice dams are what happen when melted snow freezes at the bottom of your roof and melted water gets trapped by ice. The water damage occurs on your roof and finds it's way into your attic or other parts of your home. 

There are ways to prevent ice dams in your home, so that you do not have to call SERVPRO for water damage remediation:

• make ceilings air tight so no warm air enters the attic,
• replace old lighting with sealed fixtures,
• boost ceiling/ roof insulation ,
• insulate or seal attic access doors, and
• fix cracks in your chimney flashing.

When removing ice and snow there are some tips to keep in mind. The last thing you want to do is damage your roof during the process of protecting your home. Here's what NOT to do:

1. Steer clear of removing ice with salt, chemicals or chippers. 

2. Do NOT install heating cable. 

3. Do NOT add roof vents that can compound the problem. 

Use these tips in your home or business to successfully avoid water or ice damage. We hope you do not have to deal with ice dams or water damage in your home, but sometimes nature causes damage no matter what we do.

If you do need water damage remediation --please do not hesitate to call us! 

Reach SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

We'll keep you from filing that claim!

12/3/2018 (Permalink)

Don't let finances stop you from getting your home back to "Like it never even happened" condition.

Water or fire damages come when you least expect them.

The one thing to always help that is insurance. But, what happens when you do not want to file that insurance claim but you still need a cleanup crew. 

SERVPRO® of Pulaski and Laurel Counties offers financing. We have a financing program to help you out in your time of need. 

We know that your deductible could be high, your insurance might not cover this claim, or you could want to keep your rates down and not file a claim at all. 

Now is the time to call us! 

We have this option available because we know our customers need us and emergencies do not wait for finances to be perfect. 

We are here to help! We have partnered with Blue Sky to help you and financial needs. Call our offices today to get more information on our financing options. 

SERVPRO's Local

11/19/2018 (Permalink)

When it comes to water damage look no further than your LOCAL SERVPRO® of Pulaski and Laurel Counties. 
Why SERVPRO? Because, we are your neighbors! 

We service the local area and are not an out-of-town restoration company. We can get to you faster, you probably have passed our building in London, and you can trust us to put your home in our hands. Some of the areas we service are listed below:

• Somerset
• London
• North Corbin
• Science Hill
• Nancy
• East Bernstadt
• Eubank
• Burnside
• Ferguson
• Bronston

We are proud to serve our local communities, call us today 606-877-2160. We are here to help 365- 24/7. When you call, we anwser. We want to make you water and fire damages "Like it never even happened." 

Fire loss?

11/19/2018 (Permalink)

This plate had heavy smoke damage on it. Our cleaned it and made it "Like it never even happened."

Have you had a fire-loss, but do not want to lose your fire-damaged items? 

Here at SERVPRO® of Pulaski and Laurel Counties we have your best interest in mind. We make sure your items are restorable before we suggest replacing them. 

We work with your insurance company to provide items that can be professionally cleaned and deodorized to preloss condition. We have special industry standard cleaning products, highly trained technicians, and a policy to help our customers with their fire damage to our full potential. 

We have a variety of items that be included in this process: 

• furniture 
• draperies
• upholestery
• electronics
• art
• flooring
• walls
• ceilings
• HVAC air ducts 
• and much more!

We won't cover up or mask odors --we seek out the source to make sure they do not linger around after we are gone. 

If you have smoke or soot damage, don't you want a professional to keep your beloved items safe? Call us today for a free estimate!

Why SERVPRO? Check out our 1-4-8 Response!

11/19/2018 (Permalink)

Our motto is to get your home back to "Like it never even happened" --call us today at 606-877-2160.

Do you get tired of waiting on restoration professionals who say they will be there within an hour but it ends up being more like four or five hours? 

If you answered yes, SERVPRO® of Pulaski and Laurel Counties is here to help!

We have a special response system that provides us with guidelines to meet our customer halfway. We utilize SERVPRO's standard 1-4-8 rule.

1- Within one hour from a notice of loss, SERVPRO® of Pulaski and Laurel Counties will contact you to arrange services. 

4- Within four hours of a loss, SERVPRO® of Pulaski and Laurel Counties will be on site to start mitigation services. 

8- Within eight business days of on-site arrival a briefing of the scope will be communicated to the appropriate person. 

We never want you to miss out on getting the help you need! We want you to call SERVPRO today.

*Exceptions may apply under certain conditions such as a local catastrophic event or storm situation

SERVPRO Spooks It Forward, Again

11/2/2018 (Permalink)

Our annual Pumpkin Decorating contest went off without a hitch for the third year in a row. We had an amazing turn out with almost ten pumpkins entered. We had a ton of people participating whether they were liking or sharing or the one who wanted to win. 

The past two years the stakes have been higher, because not only does the winner get a free lunch for their office; they get to give a charity of their choice get $200 donated from SERVPRO. 

This year the winner of the pumpkin decorating contest came from Williamsburg. They chose the Humane Society of Whitley County. 

SERVPRO loves helping their community during their time of need when it comes to water, fire, and mold damage. We love it even more to give back to our community whenever we can!